Call us: +44(0) 1364 644548

Terms and Conditions

TERMS AND CONDITIONS

  • You, as the customer have the right to the correct product that you have ordered, and that it is in good condition. These products are Cooking Pastes, Sauces, Relishes and Condiments.
  • Payment is due at the time of order, and the order will not be shipped until payment has been securely made.
  • Our Delivery times are as follows – One working day to dispatch the product, and then 1-2 working days first class signed for postage.
  • If the customer does not pay for the product, the product shall not be shipped.
  • If you change your mind/Cancel a product – If it is before the date of sending, the funds will be reimbursed into your bank account. If it is after the product has been sent, once we receive the product back (Unopened/Undamaged) then we will reimburse the funds back into your bank.

RETURNS POLICY

  • We’re sorry if you are unhappy with our product. For all returns please send back to the address on the website footer.
  • Returns will not be accepted if the packaging has been opened or damaged.
  • Cost of the return will be at the expense of the customer.

PRIVACY POLICY

  • We keep your address, Email and Phone number in our records.
  • We do not disclose this information with anyone, the personal data that we collect includes your name, email address and telephone number. We will keep that information for as long you consent to us keeping such information, or for the periods we are required to hold that information to comply with legislation.